At Lubaba Arts, we are committed to protecting the privacy and security of our customers and website visitors. This Privacy Policy outlines how we collect, use, and safeguard your personal information when you engage with our products, services, and online platforms.

1. Information We Collect

We collect information to provide you with a personalized and efficient shopping experience. The information we may collect includes:

  • Personal Identification Information: Name, email address, phone number, shipping and billing address.
  • Payment Information: Credit/debit card details, payment methods, and transaction history (processed securely by third-party payment gateways).
  • Order Details: Product preferences, order history, and customization requests.
  • Technical Data: IP address, browser type, operating system, and website activity via cookies.

2. How We Use Your Information

We use the information collected in the following ways:

  • Order Processing: To process and fulfill your orders, manage payments, and provide customer support.
  • Personalization: To offer customized products, personalized recommendations, and tailor our services to your preferences.
  • Communication: To send order updates, marketing emails, and promotional offers (you can opt out at any time).
  • Improve Our Services: To enhance the functionality of our website, troubleshoot issues, and analyze user behavior for better experiences.

3. How We Protect Your Information

We take the security of your personal information seriously. We use a variety of security measures, including encryption, secure servers, and restricted access, to ensure that your data is protected from unauthorized access, disclosure, or alteration.

4. Third-Party Services

We may share your information with third-party service providers to facilitate services such as payment processing, order fulfillment, and website hosting. These providers are bound by confidentiality agreements and are only allowed to use your information as needed to perform their services.

5. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website. Cookies help us understand how you interact with our site, track user behavior, and improve our services. You can control or disable cookies through your browser settings, though this may affect your experience with certain features of our website.

6. Your Rights

You have the right to:

  • Access your personal information held by us.
  • Correct any inaccuracies in your information.
  • Request deletion of your personal data, subject to legal obligations.
  • Opt out of marketing communications at any time.

To exercise these rights, please contact us via the provided contact information below.

7. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy, such as processing your orders, complying with legal obligations, and resolving disputes.

8. Changes to the Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any changes will be posted on this page, and your continued use of our services signifies your acceptance of the updated terms.

9. Contact Us

If you have any questions or concerns regarding this Privacy Policy, please contact us at:

Email: lubaba.siddiqui21@gmail.com 
Phone: +91-8130085869